Government

Government

Governments worldwide have significant investment in their existing enterprise infra-structures, applications, databases, networks, data centers, telecommunications, and security protocols. Infolob recognizes the value of your infrastructure investment. We offer Oracle database management solutions, business intelligence analytics, systems integration, and managed services designed to optimize your infrastructure functionality at the lowest life-cycle cost, and much more.

Governments worldwide are working to become more responsive, efficient, and accountable as they modernize operations and enhance services. Infolob, the market leader, can provide all the key components to transform organizations in the public sector.

Governments face increased expectations fromcitizens, businesses, elected officials, and employees. They are pressed to provide information and services quickly and cost-effectively, but are often saddled with information systems that fail to provide the enterprise-wide view they need to meet these challenges successfully.

Infolob delivers database, middleware, and applications—all based on open industry standards—to help you transform your organization. Infolob offers a completely integrated, market-leading solution for the entire public sector, from human resources and financial management to procurement and citizen relationship management.

Increase Efficiency and Transparency

The services governments provide are wide-ranging and ever-changing. Infolob delivers enterprise applications that are scalable and flexible, so they are easy to deploy and easy to integrate— significantly lowering your total cost of ownership. With Infolob’s solutions, you can develop a single source of financial truth and a rich database of employee, payroll, and benefits data across all departments and agencies. This information enables better business insight, collaboration, and decision-making, and lets you implement adaptive business processes that meet your challenges, now and in the future.

Our solutions provide built-in capabilities—such as the government-specific functionality and terminology in our finance and human capital management solutions—to help you increase efficiency and ensure compliance with key government accounting standards.

You can save time and money, as well as increase employee satisfaction, by using Infolob’s solutions to automate routine tasks and provide Web-enabled, self-service tools. For example, Oracle procurement applications let you use out-of-the-box functionality to automate the entire process from procurement to payment, including comprehensive contract management. In addition, you gain strong financial controls to monitor spending and comply with regulations. And with increased self-service usage, you significantly reduce costs by decreasing procurement-to-payment cycle times, errors, and duplication of effort.

Collaborate Across Agencies and Third Parties to Deliver Citizen Services

It’s not uncommon for governments to have numerous telephone numbers, addresses, and Web sites, making it understandably difficult for citizens to reach the right person. Infolob delivers a world-class multi-channel contact center solution, which gives easy, customer-oriented access to government services, including centralized routing for “one-stop” access. And the solution offers comprehensive knowledge management tools that let you rapidly resolve citizen requests.

As the leading provider of both customer relationship management (CRM) and master data management (MDM) solutions, Infolob empowers you to collect, transform, and analyze your data—even if it resides in packaged, legacy, or custom applications throughout your enterprise. This data integration lets you develop an accurate, comprehensive view of citizens and the services they request and receive. Moreover, Infolob’s government solutions enable secure collaboration across departments, agencies, and partners, and include built-in analytics you can use to monitor the performance of all groups that provide citizen services.

Infolob also delivers CRM solutions with customized functionality that makes it easy to quickly implement best practice processes. For example, our case management solution lets you automate procedures and manage all interactions—including claims, payments, and case documentation—in a single application. Finally, Infolob delivers government case management and enterprise resource planning (ERP) solutions from a single vendor. This results in more-streamlined, efficient business processes and better decision-making at all levels of government, with reduced case management costs, yet high citizen satisfaction levels.

Improve Revenue Generation and Tracking

Most governments want to more easily collect the taxes they are due. However, tax authorities have had limited choices in acquiring software—leading to custom-built solutions that are often difficult to update and maintain. Infolob delivers a flexible and configurable commercial off-the-shelf (COTS) tax solution that meets the needs of tax and revenue agencies worldwide. It provides tools to improve revenue generation and tracking, so you can maximize revenue collections without increasing taxes.

Infolob gives you registration, returns processing, accounting and assessment, and collections—all in one tax solution. In addition, Infolob tax solutions combine the major business functions and tax types of revenue agencies, so you gain a single, consolidated view of your taxpayers. This comprehensive knowledge letsyou handle taxpayer concerns more effectively. Moreover, real-time analytics and ready integration with back-office operations improve decision-making. As a result, your agencies can bill, collect, and manage funds better, as well as detect fraud and compliance issues, all leading to a reduced tax gap.

Citizens also benefit when you use Infolob tax solutions: You can expand contact options; increase first-call resolution rates; and deliver sophisticated, self-service applications. This easy access to assistance improves both taxpayer compliance with government regulations and overall citizen satisfaction.

Your Government Partner

Infolob is a market leader in the public sector, and the public sector is Infolob’s largest customer base. Infolob is committed to serving the technology needs of this industry and is helping governments worldwide enhance productivity and improve business efficiency.

Infolob government solutions leverage Oracle best-in-class portfolio of products to address complex business processes relevant to your industry. These solutions enable you to speed time to market, reduce costs, and gain a competitive edge.We provide national and local governments with a complete, open, and integrated suite of applications, server, and storage solutions engineered to work together to optimize every aspect of their operations.

National and local governments are working to modernize their IT infrastructures within the constraints of existing budgets and legacy IT assets.

Infolob offers market-leading solutions, including integrated and extensible data center platforms and ERP suites for human resources, financial management, procurement, and citizen relationship management.

Infolob provides all the key components, including servers, storage, virtualized operating environments, database, middleware, and applications—all based on industry standards.

Some of the benefits Infolob Solutions can provide:

Modernize the IT Infrastructure

  • Eliminate application silos and redundant systems through the systematic consolidation and integration of IT infrastructure assets
  • Extend legacy systems as Web services, and integrate with native Web services through SOA
  • Implement a single constituent view by securely integrating information silos from multiple departments & programs as a single-source-of-truth
Increase Efficiency and Transparency
  • Redesign processes and adapt to changing government regulations
  • Deliver shared services
  • Ensure integrity and transparency of operations

Infolob Government Service Offerings

  • Oracle Government Cloud
  • Oracle Exadata Systems
  • Oracle ExaLogic Elastic
  • Oracle Database 11g
  • Oracle Fusion Middleware
  • Oracle Business Intelligence Applications
  • Oracle’s Sun Server and Storage systems
  • Oracle’s Virtualization Portfolio
  • Oracle Solaris Operating System
  • Oracle Sustainability Solutions

Increase Efficiency and Transparency

  • Governance, Risk and Compliance
  • Integrated Workplace Management Solution
  • Oracle’s Primavera Enterprise Project Portfolio Management
  • Oracle’s Solution for the American Recovery and Reinvestment Act
  • Oracle’s Financial Management Solutions
  • Oracle Policy Automation Solution for Public Sector
  • Oracle Hyperion Public Sector Planning and Budgeting
  • Oracle’s Procurement Applications

Oracle Platinum Partner Specialized In

  • Real Application Clusters
  • Golden Gate
  • Performance Tuning
  • Database Security
  • Application Development Framework
  • BPM
  • SOA Suite 11g
  • Enterprise Manager
  • Java

Specialized Offerings

  • License Assessments
  • Database Health Checks
  • ERP Health Checks
  • Upgrade/Migration Assessments
  • Consolidation Assessments
  • Managed Services

Industries

  • Federal, State, Local
  • Healthcare
  • Retail
  • Technology
  • Manufacturing
  • Banking & Finance
  • Insurance